Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, and organization details when you create an account. We also collect usage data such as AI message counts and feature interactions to improve our service.
2. How We Use Your Information
We use your information to provide and improve the Coollab.ai platform, process transactions, send service-related communications, and enforce our terms. We do not sell your personal data to third parties.
3. AI Conversations
Conversations with AI agents are stored to provide contextual memory and knowledge features. Your conversation data is isolated to your account and is never shared with other users or used to train external AI models.
4. Data Security
We implement industry-standard security measures including encryption at rest and in transit, row-level security policies, and regular security audits. API keys and sensitive credentials are stored encrypted and never exposed to client-side code.
5. Data Retention
We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting our support team.
6. Third-Party Services
We use third-party AI providers (OpenAI, Anthropic, Google, Groq) to power AI agent responses. Your prompts are sent to these providers for processing but are not stored by them for training purposes. We also use Supabase for authentication and data storage, and Vercel for hosting.
7. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
8. Your Rights
You have the right to access, correct, or delete your personal data. You may also request a copy of your data in a portable format. To exercise these rights, contact us at hello@coollab.ai.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this privacy policy, please contact us at hello@coollab.ai.